FAMILY SUPPORT AND VISITING LOVED ONES
DURING COVID-19 PANDEMIC
July 23, 2020
On July 16, 2020, Dr. Deena Hinshaw, the Chief Medical Officer (CMO) for Alberta announced changes to visitation in long term care and other senior care environments. The Foundation has carefully and thoughtfully reviewed the changes in the CMO’s Directive and developed processes in order to increase visitation for our residents’ well-being. We have conducted interviews with residents, families and staff to help guide us in setting up guidelines by balancing COVID-19 risk factors and quality of life for residents.
We ask your patience and understanding as we work to manage this sensitive balance. The following are the practices that will come into effect July 23, 2020.
DESIGNATED FAMILY/SUPPORT PERSONS
Each resident can have up to 2 designated adults for indoor visitation. A list of these designated individuals will be maintained by the screening officers at the main entrance of the Care Centre.
FOUR KEY RULES
A mask must be worn at all times while in the Care Centre. This will be provided by the Care Centre. Cloth masks are not to be worn by visitors.
Hand hygiene must be performed upon entry to the Care Centre and throughout a visit.
All visitors will participate in a health screening prior to entry into the Care Centre. Anyone with symptoms will not be allowed into the Care Centre.
Social distancing of 2m/6ft must be maintained at all times.
HOW VISITS WILL BE MANAGED BY THE CARE CENTRE STAFF
All visits will be scheduled. It is imperative that we limit the number of people on site at any one time to mitigate COVID-19 risks. By scheduling visits we also can ensure residents are well prepared to receive visitors.
No outside food will be allowed for the time being.
All visits must occur in resident rooms only. A risk assessment has been conducted at the Care Centre and this assessment indicated that this would be the safest practice.
Visitors are to only use public washrooms.
All visitors will need to complete a questionnaire prior to leaving the Care Centre. This questionnaire is to be given to the screener upon departure from the site.
To book a visitation time please contract Joanna at through email at or by phone at 780-429-0888 ext 226.
As you can appreciate, this is a significant change to the practices that have been in place since the pandemic was declared. COVID-19 is still with us and will be for some time to come. There are other Care Centres in Edmonton that are managing COVID-19 outbreaks and we do not want to be one of those Care Centres. It is up to all of us to make sure we are following the safe practices at all times in order to keep everyone safe.
Thank you for your cooperation.
Executive Direction, Chinatown Multi-Level Care Foundation
在護理中心時，必須戴上口罩。 口罩將由護理中心提供。 訪客不可佩戴布口罩。
探訪期間內必須保持2m / 6ft的社交距離。
如您所知，這是自宣布疫情以來的一次重大變化。 新冠肺炎仍在我們身邊，並將持續一段時間。 埃德蒙頓已有部分護理中心正在經歷新冠肺炎的暴發，我們不希望成為其中的一員。戰勝此疫情，有賴我們各人的通力合作，以保全每個人的安全。
To care for those who once cared for us
is one of the highest honors