Outdoor Visitation process at Edmonton Chinatown Care Centre

 

• Families or friends of residents may book outdoor visits starting Tuesday, June 1st. We can accommodate up to 5 visitors during an outdoor visit. Visitors from the same household are not required to maintain social distancing. 

• A designated family/support person is not required to be present for outdoor visits. 

• Outdoor visits will be on the balcony of your loved one’s floor. 

• Outdoor visits are weather permitting.

• Visitors must book their visitation 24 hours ahead except for the weekends; all weekend visits need to be booked by Friday 2:00 pm.

• We can accommodate three visits per day for each floor. 

• The signup link for 2nd-floor outdoor visits is https://volunteersignup.org/RXLC8

• The signup link for 3rd floor outdoor visits is https://volunteersignup.org/9ELYH

• When booking, please follow the instructions on top of the booking sheet. 

• After the booking is submitted, you will receive a confirmation email from vlunteersignup.org. This confirmation message may go to your junk mailbox. 

• Visitors must arrive at the scheduled time. So we can control the traffic at the front door and assist with PPE and escorting you to the designated floor. 

• If a family requires more than 5 visitors, we will be open to allowing visits on the main floor (Sunroom exterior) to accommodate a larger family group. In that case, please send me an email for booking.

 

Visitor IPC protocol and responsibilities during visitation:

 

• Visitors will undergo Active Health Assessment Screening and temperature check at entry and self-check for symptoms throughout the visit.

• Visitors will be given a new mask upon arrival.

• Visitors will be escorted directly to the resident’s floor balcony by security.

• Staff will then bring the resident out for a visit.

• Visitors to remain outdoors during their visit. Security will provide visitors a phone number to call after their visit. 

• The process for visitor Doffing PPE:

  • Security will direct visitors to doff their PPE at the front entrance;

1. Perform hand hygiene

2. Remove your face mask and discard 

3. Perform hand hygiene

• Notify ECCC of any symptoms that arise within 14 days of visiting with a resident.